Unit 9, St Michael’s Park, Cnr St Michaels Rd & Howe Str, Observatory, Cape Town
• Open from 9am everyday • From 10am on Sundays and Public Holidays

(021) 683-0360 
ORDERS (021) 447 2580

Contact Us

We Are Here to Help You!

Free Delivery On Orders Over R1000.00

F.A.Q & Contact Information

Our Products

What are your Best Deals?:

Best Deals are Wizards World exclusive deals available in limited quantities and only whilst stocks last. You can save anywhere up to 65% on these special deals.

What if i don't see a product that i want listed in the online store?:

Our online store is pretty new and we are adding stock all the time as our range changes and expands. If you do not see something listed or want us too source something for you, just drop us a mail and we will be in touch.

Can I Purchase online and Collect in Store?:

If you live in Cape Town, we can accommodate requests to collect from our store in Claremont. Just wait for the email stating that your order is complete before popping in to ensure that we have all your items in stock.  

How long do special / back order items take to arrive?:

For any games not listed as available in stock, resupply can take anywhere between 4 – 6 weeks to arrive as these are imported. We will be in touch during the process or you can drop us a line for updates.

My Orders

About Free Shipping offers:

To qualify for Free Shipping, you need to spend R1 000 or more in order to qualify.

are my payment details secure?:

Yes! All payments are processed by Payfast or by direct EFT (which can cause a slight delay in processing as we need to wait for funds to clear). Visit Payfast to see how they ensure that your transactions safe and secure. 

Returns Policy:

Returns will only be accepted on games that are found to be defective or faulty and that are returned to us with 14 days of purchase with all components and in the original packaging. 

Is Free Shipping only available for online purchases?

Yes, free shipping is only available for online purchases. If you live in Cape Town, you can also choose to collect orders of less than R1 000 from our store in Claremont (once we confirm that this is ready for you).

HOw long will delivery take?:

Delivery will take approximately 2 – 3 days from receipt of the Order Complete mail which you will receive once your order is collected by the courier company. 

My Account & Wizards World Rewards

Why Sign up for An Account?:

When you sign up for an account with us, you are eligible to earn rewards Wizards World Rewards. These can be redeemed for discount on future purchases.

How to I sign Up for an account:

When you make your first purchase, ensure that you select the Create an Account tick box to create your account. Please make a note of any username and password information and keep this in a safe place.

Does it cost money to join Wizards World Rewards?

There is no joining fee for Wizards World Rewards. You just need to create an online account with us in order to enjoy the benefits. Rewards are earned at 1 point for every R10 spent. Points can not be exchanged for cash and can only be used for purchases from Wizards World.

WHERE do i see my points balance?

When you log into your account you will be able to see details regarding your points and what is available.

WHat about my old sticker rewards?

Any stickers that have been earned and are not yet redeemed can be taken to our Wizards Books and Games store, Shop E Cavendish Close, Warwick Road and converted to new Wizards World Rewards points. You will receive 10 points for every sticker earned to date. 

Store Hours

Monday: 9am – 5.00pm
Tuesday – Friday: 9am – 5.30pm
Saturday: 9am – 5.00pm
Sundays and Public Holidays: 10am – 3pm

Call Us

Shop: (021) 683-0360 / 1

Head Office | Warehouse:
(021) 447-2580

Connect

Call

(021) 683-0360

Email

info@wizardsworld.co.za

Address

Unit 9, St Michael’s Park,
Cnr St Michaels Rd & Howe Str,
Observatory,
Cape Town